Clean Clarity LLC only does agreements, not contracts

Payment and Pricing Transparency:

No hidden fees. Flat rates only. No deposit required. Payment is needed same day through client’s choice of payment: Venmo, Cashapp, check, or cash only.

Service Limitations:

Team does not handle tasks requiring ladders, waste removal, black mold remediation, feces cleanup, pest removal, or heavy lifting due to safety. Clients should clarify specific needs.

Pet management:

Keep pets in a separate room during cleaning to maintain cleanliness, prevent distractions, and avoid the need for re-cleaning. This ensures the safety of both pets and cleaners.

Health and Safety Precautions:

Notify Clean Clarity LLC in advance if anyone in the household is sick or has a contagious illness to reschedule. This protects both clients and cleaning staff

Cancellation and Rescheduling Policies:

If a client needs to cancel or reschedule, please notify us at least 24-48 hours.

Complaint and Satisfaction Policies:

If ever dissatisfied, clients should notify Clean Clarity LLC team (while on property) to address concerns.

Scheduling and Timing:

Same day scheduling is optional BUT is not always guaranteed.

Treat Cleaners with Dignity and Respect:

Avoid condescending language, dismissive attitudes, or treating them as inferior. Address them politely.

Be Honest and Transparent:

Clearly communicate expectations, preferences, concerns upfront, or anything in general to avoid misunderstanding.

Respect Boundaries:

Avoid asking cleaners to perform tasks outside their service, such as personal errands.

Acknowledge Their Humanity:

Clean Clarity LLC is paid to clean areas “ONCE” till next booking only. There is no cleaning it again if kids, pets, or owner makes a mess while our team is there.

Clean Clarity LLC team are not your employees, but independent contractors.

Photographs are taken before & after, while maintaining client confidentially.