Clean Clarity LLC only does agreements, not contracts

Service Limitations:

Team does not handle tasks requiring ladders, waste removal, black mold remediation, feces cleanup, pest removal, or heavy lifting due to safety. Clients should clarify specific needs.

Clear Access to Areas:

Clients should ensure areas are free of excess clutter and safe. For example, remove items from floors to allow efficient and thorough cleaning. This helps cleaners focus on their tasks without obstacles.

Limited Occupancy During Cleaning:

For safety, minimize interference to reduce risks like slipping on wet floors.

Pet management.

Keep pets in a separate room during cleaning to maintain cleanliness, prevent distractions, and avoid the need for re-cleaning. This ensures the safety of both pets and cleaners.

Health and Safety Precautions:

Notify Clean Clarity LLC in advance if anyone in the household is sick or has a contagious illness to reschedule. This protects both clients and cleaning staff.

Cancellation and Rescheduling Policies:

If a client needs to cancel or reschedule, please notify us at least 24-48 hours.

Payment and Pricing Transparency:

Clean Clarity LLC offers transparent pricing, with no hidden fees. Job completion determines pricing, not hourly rates. Clients should confirm costs upfront, as services like deep cleaning or move-in/out may have different rates. Payment is needed same day by check, cash, or digital services such as Cashapp.

Complaint and Satisfaction Policies:

If dissatisfied, clients should notify Clean Clarity LLC (while on property) to address concerns.

Scheduling and Timing:

Cleaning durations vary by service type.
For example, a standard cleaning may take 1-3 hours for a team of two, while deep cleaning or move-in/out services may take longer. Clients should confirm expected durations with Clean Clarity LLC.

KEY ETHICAL guidelines for clients to follow, based on principles of respect, fairness, and consideration

Treat Cleaners with Dignity and Respect:
Recognize cleaners as professionals providing a valuable service. Avoid condescending language, dismissive attitudes, or treating them as inferior.
Address them politely and acknowledge their efforts.

Be Honest and Transparent:

Clearly communicate expectations, preferences, or concerns upfront. If there are issues with the service, provide constructive feedback rather than misleading or unfairly criticizing the cleaners.

Respect Boundaries:

Avoid asking cleaners to perform tasks outside their service, such as personal errands.

Value Their Time and Labor:

Don't expect cleaners to work beyond the agreed hours or handle excessive messes without prior discussion or additional compensation. For example, if your home requires extra effort due to neglect, discuss this with the service in advance.

Acknowledge Their Humanity:

Understand that cleaners may have personal challenges or limitations. Be empathetic if minor mistakes occur, and address them kindly rather than with harsh judgment. For instance, if a cleaner misses a spot, point it out respectfully.

Respect Privacy and Confidentiality: If cleaners are privy to personal aspects of your life (e.g., seeing private documents or family dynamics), trust they'll maintain confidentiality, and reciprocate by not sharing personal details about them without consent.

Clean Clarity LLC team are not your employees, but independent contractors.

Photographs are taken before & after, while maintaining client confidentially.