Clean Clarity LLC only does agreements, not contracts

Payment and Pricing Transparency:

No hidden fees. Flat rates only. No deposit required. Payment is needed same day through client’s choice of payment: Venmo, Cashapp, check, or cash only.

Service Limitations:

Team does not handle tasks requiring ladders, waste removal, black mold remediation, feces cleanup, pest removal, or heavy lifting due to safety. Clients should clarify specific needs.

Pet management.

Keep pets in a separate room during cleaning to maintain cleanliness, prevent distractions, and avoid the need for re-cleaning. This ensures the safety of both pets and cleaners.

Health and Safety Precautions:

Notify Clean Clarity LLC in advance if anyone in the household is sick or has a contagious illness to reschedule. This protects both clients and cleaning staff.

Cancellation and Rescheduling Policies:

If a client needs to cancel or reschedule, please notify us at least 24-48 hours.

Complaint and Satisfaction Policies:

If dissatisfied, clients should notify Clean Clarity LLC team (while on property) to address concerns.

Scheduling and Timing:

Same day scheduling is optional BUT is not always guaranteed.

Treat Cleaners with Dignity and Respect:
Avoid condescending language, dismissive attitudes, or treating them as inferior. Address them politely.

Be Honest and Transparent:

Clearly communicate expectations, preferences, concerns upfront, or anything in general to avoid misunderstanding.

Respect Boundaries:

Avoid asking cleaners to perform tasks outside their service, such as personal errands.

Acknowledge Their Humanity:

Clean Clarity LLC is paid to clean areas “ONCE” till next booking only. There is no cleaning it again if kids, pets, or owner makes a mess while our team is there.

Clean Clarity LLC team are not your employees, but independent contractors.

Photographs are taken before & after, while maintaining client confidentially.